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First, we examine the reasons that led to this complaint and try to solve and to insure that the customer won't encounter such a problem again.
I will take note of it and try to solve it the sooner and by best means.
Thank You for your invitation ... I will agree with the answers that really covered your question ... Variety of correct info and opinions ... Nothing to add !
complaint analysis is a step by step process, and it requires a detailed assessment. Will check the type of complaint and need to give an assurance in first hand. Will check all possible options to get that resolved and provide a deadline for a fast resolution. While working on the complaint, make sure the problem will not occurred again to make the client satisfied and happy.
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Initially receiving the compliant and then check if we were involved in the complaint then study the compliant statement then the concerned compliant and refer the compliant to the concerned authority
first listen carefully to the client without interrupting him and i understand the complaint and then resolve his problem.
I do hear the complaint carefully and if a speech read it carefully if the problem is solved or I could go back to direct managers but more importantly, lit up the client
I will listen to customer carefully & try to solve complaint as soon as possible either if its a big complaint i will forward to the management
First Let Her Or him to Talk n EXplain The Situation.Lisning Carefully with out get angry with customer try to solve the problem soon as possible.
Listen to the client problem carefully then try to handling him with out being angry with him or her then I should solve the problem quickly.
