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be available to the customer24X7
gave quality service in cheapercost and time
- Must demonstrate that your Organization have VALUES.. uncompromising values..
-24X7 is not a best mantra anymore..what works is " We deliver to customer satisfaction"
- Take regular customer feedbacks and MUST act on them
- Remember,, you not only want increase in Customer numbers, but also want to see that you have increase in LOYAL customer base.
