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In hospitality the First priority should be the customer service, And the guest satisfaction is the sign of perfect customer service,
not other then guest satisfaction keep focus on guest every time
The hospitality industry's backbone is comprised of customer service, a concept shared by all segments of the industry. Your small business may focus on one or all facets of the hospitality business. How accomplished you and your staff are at serving others will determine your hospitality business' level of success. You may find it easier to excel in just one category of the hospitality business. However, though costs and challenges will increase, owning or managing several facets of hospitality can provide you with many more opportunities to generate success.
Food and Beverage
In hospitality, food and beverage reigns supreme. It is the largest element of the hospitality business and can take the form of high-end restaurants, fast-food eateries, catering establishments and many other manifestations. The food and beverage trade can symbiotically function as part of other businesses, such as in bowling alleys or movie theaters. When your restaurant is part of a hotel, food and beverage can dramatically enhance the overall guest experience by offering excellent food and first-class customer service.
Accommodations
Hotels, bed and breakfast enterprises and other places offering lodging represent a broad segment of the hospitality business. Types of businesses run the gamut from extravagant resorts to hostels and campgrounds. Your business' focus on providing lodging should integrate comfort, efficiency and attentive customer service as its foundation. Travelers value thoughtful treatment and simple amenities. When they feel appreciated and catered to, your guests will tell others about their experience and may become repeat customers.
Travel and Tourism
Another chief segment of the hospitality business encompasses transportation. This includes airlines, trains, cruise ships and the staff for each. Flight attendants and cruise staff function as food servers and hoteliers in their efforts to provide food or drink and a comfortable experience. Business travelers and vacationers alike form the basis for this area of the hospitality business. Travel and tourism requires knowledgeable employees in information technology, and they are also considered a part of the hospitality business. Destinations such as amusement parks draw thousands of people, all of whom want to benefit from great customer service while enjoying a memorable adventure.
Economics
The three foremost categories of the hospitality business are driven by, and dependent on, a strong economy. Your small hospitality business will thrive when people are able to go out to eat or enjoy traveling. Conversely, when economic times are challenging, you may decide to bolster the basics of your business. For example, food and beverage businesses might offer special activities, such as a fundraiser, or meal discounts on certain days of the week. As a hotel owner, you might branch out and provide conference or special event facilities, or transportation options such as specials on limousine services.
Thank you for invitation... i leave the answer to the specialists
Dear first thanks to for interesting question,according to my opinion you should have to focus on Food,and beverage in five star hotels industry are very beautiful,and giving quality service for the customers. thanks remember me,I look forward you response.
with regared
yours ALEMAYEHU AYISO
You should strive on how you could give the best tour packages. The best price in the market and focus on marketing
Food & Restaurant really good business
depend on you budget in uae there are more opportunity an various sector in tourism industry and customer service conicted with various sector like petroleum and air line and education you can earn a lot of money in short time but all that depend on you budget of your protect
According to my opinion first of all your should focus on the public relation issues if you should tacle this issue then your business growing very smothly.
i suggest restaurant business is the way to go for any hospitality profession since dubai has lots of nationalities and 10% only eat in there homes and dubai being one of the worlds largest trading centre that means the level of tourists in and out is always at 70% hence generating more revenu in the food and beverage sector.
Dear, I would focus on room revenue, however, and because it`s Dubai, independent the department a 5 star quality service and comodities is a must. Good luck
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