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We have to deal with patience with both costumer as well as present situation .
With good judgment use the available resources, time, and people. If you can make the right use of all these resources, you will come out.It is better to let the key people know about your plans and strategies for any kind of work, you can explain the process to your team members, it is always good to keep the key people in the loop so that they understand the situation and help you when needed.
Trying to maintain a positive attitude even in the face of adversity will inevitably pay dividends.
I will try to do my best to solve the problem.
I would consider the customer satisfaction regardless of the time period!
I would say critical thinking , innovation, thinking out of the box play a crucial role in such situation , and of course a satisfying outcome will be the result most of time.
In health Sectors, first thing we do is considering or practicing the Six Sigma when it comes to delivering a high quality services.