Quality ____ involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.

My answer is ..................A) Assurance

Quality Assurance evaluates and ensures performance.

The terms “quality assurance” and “quality control” are often used interchangeably to refer to ways of ensuring the quality of a service or product. The terms, however, have different meanings.

• Assurance: The act of giving confidence, the state of being certain or the act of making certain.
• Quality Assurance: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled.
• Control: An evaluation to indicate needed corrective responses; the act of guiding a process in which variability is attributable to a constant system of chance causes.
• Quality Control: The observation techniques and activities used to fulfill requirements for quality.