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What is difference between warranty and guarantee?

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Question ajoutée par Faisal Ali , Web Developer , Bayt.com - Jordan
Date de publication: 2016/04/04
Rizwan Ali
par Rizwan Ali , Senior Managerbody&paint shop Operations , Toyota Southern Motors

the guarantee is termed as a promise given by the seller, that the particular product will be replaced or repaired in case it is below standard. On the other hand, warranty provides assurance about the state of the product are true.

regards

Vijaykumar Srinivasan Nagamalli
par Vijaykumar Srinivasan Nagamalli , GM Operations , Susee Premium Automobile Pvt. Ltd.

Warranties and guarantees are promises manufacturers or sellers make to customers. When a product is "under warranty" or "guaranteed by" its maker or seller, it means the company that produces or sells the product backs the quality of it in some way, and may be willing (or obligated) to repair defects, accept returns and issue refunds, and/or make exchanges.

A warranty is usually a written, contractual promise that attests to the quality of a specific, purchased product for a certain amount of time. Should the product become defective while it is still under warranty — say, within one year of its purchase — the company is bound by the warranty to repair or replace the item. A guarantee is also a promise regarding product quality, and it may even be written into a warranty contract. However, guarantees are generally less likely to be written, and are often not as clearly defined as warranties. Many companies often verbally "guarantee" the satisfaction of their customers, with unhappy customers receiving full or partial refunds. They may make such a guarantee a part of their general business practice, separate from a warranty contract on any particular product.

Legally, there is little to no difference between warranties and guarantees, but warranties are usually more likely to be written contracts than guarantees are. Written contracts are more valuable than oral contracts.

Pooja Sharad Dabholkar
par Pooja Sharad Dabholkar , Equity Advisor , Axis Securities & Sales Limited

A warranty provides a promise from one party to the other that certain conditions, such as the quality or life span of a product, will be met. If the product doesn’t meet the conditions of the warranty, it can usually be returned, repaired or replaced. If a merchant guarantees a feature of a product, or even your satisfaction with it, the same holds true. The difference between a warranty and a guarantee is largely a question of word choice.

Abdullah Naif
par Abdullah Naif , VP, project delivery , confidential

warranty is a promise or guarantee given. A warranty is usually a written guarantee for a product and declares the maker’s responsibility to repair or replace a defective product or its parts. A guarantee is an agreement assuming responsibility to perform, execute, or complete something and offering security for that agreement.

It is a promise or an assurance, especially one given in writing, that attests to the quality or durability of a product or service, or a pledge that something will be performed in a specified manner. A guaranty is an undertaking or promise that is the answer to or payment for a debt or default. A guaranty is also something given or held as security until a debt is paid or the performance of a duty is fulfilled. By the way, warrantee is the person to whom a warranty is made and guarantee is one who makes a guaranty.

Utilisateur supprimé
par Utilisateur supprimé

warranty is a promise or guarantee given. A warranty is usually a written guarantee for a product and declares the maker's responsibility to repair or replace a defective product or its parts

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