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Windows cannot currently check for updates; what could be the possible reasons?

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Question ajoutée par Vijai Kumar , System Support Engineer , Sybrid Private Limited, ALakson Group company
Date de publication: 2016/04/13
Ghada Eweda
par Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

I see, When you try to install the latest Windows updates, you receive the following error message:

"Windows Update Cannot Check For Updates, Because The Service Is Not Running"

For resolution, you have two options:

First option: use Fix it for me

To start the Windows Update Troubleshooter, click the Fix it button below for your version of Windows :Windows 8 and Windows 7 or Windows Vista and Windows XP   Note The Windows Update Troubleshooter may contain text that is available in English only. After the Windows Update Troubleshooter is completed, your previous Windows Update history may be deleted.Note If you would rather fix this problem yourself, go to the "Let me fix it myself" section.  

Second option: Let me fix it myself

To start the Windows Update service, follow these steps for your version of Windows.Windows 8
  1. On the Start screen, type cmd. Alternatively, swipe in from the right, tap or click Search, and then type c.
  2. Tap or click cmd in the search results.
  3. At the command prompt, type the following commands, and press Enter after each command:
    1. net start bits
    2. net start wuauserv
Windows 7 and earlier versions
  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then press Enter.
  3. At the command prompt, type the following commands, and press Enter after each command:
    1. net start bits
    2. net start wuauserv

How to check whether the services are running

To check whether the services are running, follow these steps for your version of Windows.Windows 8
  1. On the Start screen, type Control Panel. Alternatively, swipe in from the right, tap or click Search, and then type Control Panel.
  2. In the Search Control Panel box, type services.
  3. Click View local services.
  4. Make sure that the "Background Intelligent Transfer Service" service is running.
  5. Make sure that the "Windows Update" service is running.
Windows 7 and earlier versions
  1. Click Start, and then click Control Panel.
  2. Click Administrative Tools.
  3. On the toolbar near the top of the Administrative Tools window, click the icon for the viewing options list, and then click Large Icons.
  4. Double-click Services.
  5. Make sure that the "Background Intelligent Transfer Service" service is running.
  6. Make sure that the "Windows Update" service is running.
   

Omar Shammakh
par Omar Shammakh , IT Manager , Vibes Offices

Check if the windows update options are turned on from control panel and do it with an administrator account

Adel Ammar Chenna
par Adel Ammar Chenna , concrete batching plant operator , eurl intersud

Try:

 

 

Click Start

Type: cmd 

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv 

Hit Enter

Type: ren c:\\windows\\SoftwareDistribution softwaredistribution.old 

Hit Enter

Type: net start wuauserv 

Hit Enter

Type: exit 

Hit Enter

Faseeh Mohd koya
par Faseeh Mohd koya , IT SUPPORT ENGINEER [L2] , Ministry of Sports and Youth

Step 1: Stop Windows Update service.

To do this:

 

a. Simultaneously press Windows key + R  to open run command box.

b. Inside run command box, type: services.msc and press Enter.

services_msc

c. Search for Windows Update service, then right click on it and select Stop.

Windows_services_control_panel

d. Without closing the services window, proceed to the next step.

 

 

Step 2: Delete or Rename Windows update temporary storage folder.

To do this:

a. Open “My Computer” and navigate to “C:Windows”folder.

b. Delete (or Rename e.g. to “SoftwareDistributionOLD”) the “SoftwareDistribution” folder.

SoftwareDistribution_Folder_Windows

 

Step 3: Start Windows Update service.

a. Go to Windows services and “Start”the Windows Update service.

stop_Windows_Update_Service

b. Try to update Windows again.

Utilisateur supprimé
par Utilisateur supprimé

1. check the internet connection

2. check in control panel

3. IMPORTANT check the time in the PC 

davidson ocampo
par davidson ocampo , Sales Associate , Bestseller - Vero Moda/Jack & Jones was assigned in Yas Mall, Al Whada Mall and

outdated software, incompatible software, reconfiguring windows update

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