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It can cost up to _._._._ times as much to attract a new customer than to retain and existing one.

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Question ajoutée par Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date de publication: 2016/05/04
Saiyid Maududi-Oracle Applications Consultant
par Saiyid Maududi-Oracle Applications Consultant , Entrerprise Architect , US Technomatrix, Inc

Hello Team,

There is no definitive answer to this question, but most sources say the answer is that it costs between 4 and 10 times more to acquire a new customer than it does to keep an existing one. Some sources say cost of acquiring a new customer is over 30 times that of keeping an existing one. A key element in the cost is probably the industry or market sector your customers are in.

Regards,

 

Saiyid

Jamal salem
par Jamal salem , demo drive coordinator , نيسان - البابطين

customer satisfaction because he will be back again and he will be along lasting customer for this company

VISUVASAWARAN SANTHA KUMAR
par VISUVASAWARAN SANTHA KUMAR , Business Development Manager , Orient IT Services

Retaining the existing customer

VIRENDRA KUMAR
par VIRENDRA KUMAR , General Manager , Shantinath Global ltd

BOTH ARE VERY IMPORTANT.IF YOU CAN NO MAINTAIN YOUR OLD CLIENT THEN NEW CLIENT WILL FEEL SAME THINGS.

i will tell him the better product which is formed by our company by telling him this adventagea

mohammed alauddin alauddin
par mohammed alauddin alauddin , ACCOUNT ASSISTANT , ACS TECHNOLOGIES LIMITED

i inc-rage to customer for product quality

KHAN SHER SHAH
par KHAN SHER SHAH , Front Desk Duty Manager , Pakistan International Airlines

Retaining the old Customers is the best to satisfy them up to the last degree but also searching of new ones is the best for Sales.

Utilisateur supprimé
par Utilisateur supprimé

Both. Most important is to retain existing customers by value added services. Adding new customers will ensure growth.

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