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When dealing with an Aggressive Customer, which of the following choices will Help?

A. Taking a deep breath.

B. Not responding with aggression.

C. Ask, and keep asking, for the facts.

D. All of the above.

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Question ajoutée par Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date de publication: 2016/05/04
Alaa eddine Adlouni
par Alaa eddine Adlouni , Customer Service , Technobyte

D. All of the above.while dealing with an aggressive or angry customers u should not take it personally,never argue back,kill them with kindness,be patient also know how to apologize . This is the best ways to handle aggressive/angry customers .

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