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Unfortunately our organizations are always looking for cost-saving techniques in an unprofessional methods, such as giving extra work to the employees although it is not mentioned in the job description.
staff after being provided with job discription, develop short cuts and stop using the job discriptions. Supervisors and managers are to blame for this lapse as they know this to be happening and have not taken the responsility to stop the same. People look at the end results and not how it was done. In order for job discription and standard operation procedures to be used by staff daily, supervisors have to impose close supervision. Ensure staff plan their daily assigments and work place ensuring they have their job discription with them for references.