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Thanks for the invitation
Must train my self to listen very well, teach my self or through any training course how to deal
with different kinds of people
Collect full information about products or services I am offering as much as possible
By listening very well you can clearly know what are the customers needs
By answering all the customer's questions you will not give him/her the chance to make you nervous
By having the skills of how to deal with different kinds of people you will be able to be successful with your customers too
At last remember that your job is a gift from Allah to you so we must love all gifts from Allah
First you should not have to control your temper because it is the customer who is angry not you. If you are getting angry then you are in the wrong type of job for your character or you are not skilled enough. Anger is a response that we choose no one can make us angry so never allow others to make you angry.
Thanks for the invite ............................ agreed with the answer Suhair Anwar
be quite
train for pationat and body language
There is a way I use, but it requires an open-minded person:
Fall in love with the customer male was it or female. Not any love, but the romantic sexual love.
Why? simply, because your heart, mind and soul can't get mad at the one you love. Thus, you never get mad!
just smile and keep caulm .then he will attract the customer
Thank you for your invitation
this question highlight on the point of how you can reduce your stress?
this technique not come in one day you have to learn and train your self how to control your body language...me personally practice sport to reduce my stress.
sports help me to achieve my goals....you have to determine what will help you to reduce your stress then by time you will be more able to control your body language.
Thank you for the invitation and wait for the answer from the experts
I leave the answer to the experts, specialists in this field
Thanks for your invitation , waiting for the write answer
Customers complainers represent a important to identify the shortcomings and possible areas of improvement resources, helping to avoid losing customers- The reservation to talk.- Permanent looking forward to what is the best of the services or products or treatment method.- The speed of feeling bored.- Do not accept excuses or explanations for any error or deficiency in service.- Do not like to go into detail.- A strong personality and a sense of importance.