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ITIL is the information technology infrastructure library, it is used to define best practices, manage and control the information technology services. Main purpose of the ITIL is to implement IT resounces and manage them to provide benefits to organizations. Managing the IT services called ITSM
ITIL basically assures support service continuity regardeless human resources avaliable!
By keeping updated documentation, ITIL practices assure the best and quickest sollution everytime.
Set of best practices, previously used and effectiveness demonstrated successfully by IT professionals in managing services. By following these guidelines IT personnel can ensure timely notification of impending risks and can initiate actions to mitigate/workaround issues before they become problems posing risk to business continuity or functioning.
ITIL (Information Technology Infrastructure Library) - a framework that provides best practices for aligning IT with business needs of different stages Strategy, Design, Transition, Operations and Continual Service Improvement.
ITIL means Information technology Infrastructure Library, it is set of best practices to define, manage and control the Infrastructure in IT environment which is also called as service management
ITIL is only a library of Best Practices accross Industry and its focus is to improve IT Service management
Information technology and infrastructure libraby it helps in implementing the Process in a designed way for better customer satisfaction
ITIL acts like a base/rule that helps to create better IT service management
ITIL STANDS FOR INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY IS A FRAMEWORK DESIGN TO STANDERDIZE THE PLANNING, SELECTION AND SUPPORT OF IT TO BUSINESSESS. TO ACHIEVE GREAT LEVEL OF MANAGEMENT ITIL PLAYS A VITAL ROLE
ITIL provides a comprehensive set of best practices for IT Service management. ITIL helps in aligning your company strategy with IT Strategy and thus help in improved quality of IT Services, user and customer satisfaction. ITIL helps in enhancing the image of IT as a business partner
