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When dealing with a customer face to face, what is the first thing you should do?

1- ask how you can help them

2- greet them

3- smile

Marketing Customer Satisfaction Customer Service Customer Facing Customer Focus
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Question ajoutée par Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date de publication: 2016/05/16
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sameer abdul wahab alfaddagh
par sameer abdul wahab alfaddagh , عضو هيئة تدريس , جامعة دلمون

Find harmony and understanding between you and the client, attract customer's attention you, and construction of a positive dialogue between you and your customer.

Habeebuddin Mohammad
par Habeebuddin Mohammad , psychologist , medi assist

First we have to smile then greet them so that we can form a good impression , after that we have to ask how can we help them

Omar Saad Ibrahem Alhamadani
par Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks

Smile ..................................................................

Amjed Mehboob
par Amjed Mehboob , G.M -(Currently Job Seeking ) , Advance Education centre

Agree with Mr. Abdul Wahab ,

Sidrah Nadeem
par Sidrah Nadeem , Global Marketing Manager , Hill & Knowlton

Greet them with a smile :)

nisreen essam
par nisreen essam , Personal Assistant , Salem Travel Agency

smile

greeting

providing your customer support

 

Salam Ramdan
par Salam Ramdan , WASH Field Officer , United Nations International Children's Emergency Fund - Other Locations

You must listen, not just hear them, but truly listen. 

ATUL SINGH
par ATUL SINGH , Shipping & Logistics Manager , Gulf Lights Electrical Engineering W.L.L

Smile, Make the customer feel welcome, listen patiently to customer.

Heavenly J John
par Heavenly J John , National Head - Aftersales for Ford , Saud Bahwan Group

The entire body language should spontaneously express excitement on meeting the customer, similar to my excitement to receive a 2 yrs old Bayt friend for the first time. 

 

Divya Vardhan
par Divya Vardhan , Head - Customer Services and Business Development , Skanda Hospitality

Well, first eye contact ,then greet with a warm smile. Your positivity will automatically reflect in your personality! ð

Ghada Eweda
par Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

A good answer is given by experts . Thanks

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