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In keeping your old clients or in getting new prospects, even if you're changing to a new product line or even promoting a new one, just make sure to retain the same quality or even making it higher.
ways to improve quality
Make a commitment.
Track mistakes.
Invest in training.
Organize quality circles.
Have the right attitude.
If you will change the quality that means different price , So will your current customer accept that? . You should consider that first
twice to make customer more loyalty
I apologize for the answer I leave the answer to the specialists experts in this the field that's not my area.
