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How to deal with difficult situations. And get it on the positive experiences?

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Question ajoutée par hatem abd el hakim el nomaney ahmed elnomaney , Development and management of business development and management representative company (Metro Tour , metro companet tourist
Date de publication: 2016/05/21
ALI RAZA
par ALI RAZA , Night Shift Leader , Golden Tulip Hotel

Effective listening can help in solving guest issue, Never interrupt a guest while he is complaining

Listen carefully what actually his problem is own it and resolve it 

Or in simple 

Through WOW Recovery System 

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