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Thanks for the invite ............................ maintenance and repairs
After-sales service is a service that follows the product
The role of after-sales service is to ensure total customer satisfaction and maintain contact with the customer and retain the customer.
Service benefits are :
- advice
- Technical assistant
- The spare parts
- Maintenance
- Information
- delivery
- Installation
- warranty
- the repair
- The exchange
- reimbursement
- recovery.
it's preparing the spareparts or customer service (Call Center, Desk Support) to the customers, so they gurantee that this product/service will be maintained if it got issu
After-sales service is providing support and information in resolving problems.
the effectiveness of being company brand and customer faith, I known as after sale service.
After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. They are handed by trained customer service personnel and their goals are to make sure products and services meet or surpass the expectations of the customers. It also includes various activities like survey whether interview by phone or actual or survey fill and forms to find out whether the customer is happy with the products or not. It is a crucial aspect of sales management and must not be ignored.
The term after sales service used my companies when they sell the product such as maintainance of particular product for some period of time when a consumer has purchased the product.
This refers to a series of organised & coordinated activities tailored by a company to the customer after the customer has finished purchasing, transacting or securing a product to ensure that customers recieve the most pleasant & desirable experience after purchasing a product.
servicing customers at post purchase stage
After sale service is called as the customer care Services or relations. Helping us find the rating & productivity about our product sold to the customer.
I agree with MR NADJIB.....
