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On dealing these kind of patient, you need to use therapeutic response. Ask the patient whats on his/her mind? You need to interact with your patient. They have the right to refuse but then we need to know first the reason why they doesn't want to accept your advise. This is common question use in NCLEX and other international and local exam.
Will try to convince the patient patiently and politely. Will make the patient knows the benefits of my advice and the complications of rejecting it
