This is properly addressing the customer's need the first time they call,thereby eliminating the need for the customer to follow up with a second call:

Question

1- e-supportb.

2- first call resolutionc.

2- automatic repeat requestd.

3- Quality of Service.

مها شرف · Answer

I agree with experts answer. Thanks for the invitation. .

mohammed negm · Answer

ghazi Almahadeen · Answer

Thanks invite. ......... I leaveanswer Experts

Omar Saad Ibrahem Alhamadani · Answer

Thnaks

I think , it is Quality of Service

Mohammed Ashraf · Answer

3- Quality of Service..............................................

dalal alharbi · Answer

I apologize for the answer I leave the answer to the experts, specialists in this field that's not my area I wish you only invite specialists only