What are the main steps will you take, if there were employees who loggerheads from different ethnic groups and different religious beliefs. You as an HR Manager. What tips would you apply in order to avoid a split in the line of your department, other departments, as well as the top management?

Clan control represents cultural values almost the opposite of bureaucratic control. Clan control relies on values, beliefs, corporate culture, shared norms, and informal relationships to regulate employee behaviors and facilitate the reaching of organizational goals.

Organization that use clan control require trust among their employees. Given minimal direction and standards, employees are assumed to perform well - indeed, they participate in setting standards and designing the control systems.

There are three primary types of organizational control: strategic control, management control, and operational control.

*Strategic control, the process of evaluating strategy, is practiced both after the strategy is formulated and after it is implemented.

* Management control focuses on the accomplishment of the objectives of the various substrategies comprising the master strategy and the accomplishment of the objectives of the intermediate plans (for example, "are quality control objectives being met?").

* Operational control is concerned individual and group performance as compared with the individual and group role prescriptions required by organizational plans ( for example, "are individual sales quotes being met?").

Each of these types of control is not a separate and distinct entity and, in fact, may be indistinguishable from others. Moreover, similar measurement techniques may be used for each type of control.

Anthony views this third category of organizational planning and control as (1) focusing on specific, discrete tasks and (2) the process of ensuring that those tasks are done effectively and efficiently.

"Task control is the process of ensuring that specific tasks are carried out effectively and efficiently."

As the definition suggests, the focus of operational control is on individual tasks or transaction: scheduling and controlling individual jobs through a shop, as contrasted with measuring the performance of the shop as a whole; procuring specific items for inventory, as contrasted with management of inventory as whole: and so on.

Task control is distinguished from management control in the following ways:

• The management control system is basically of similar throughout the organization. Each type task requires a different task control system.
• In management control, managers interact with other managers; in task control either humans are not involved at all, or the interaction is between a manager and a nonmanager.
• In management control the focus is on organizational units called responsibility centers; in task control the focus is on specific tasks.
• Management control relates to activities that are not specified; task control relates to specified tasks.
• In management control the focus is equally on planning and on execution; in task control it is primarily on execution.

Conclusion : Stay and focus to the job / task completion. Everything there is a way to completion. A professional will give priority to it, will not be easily provoked issues are not important.