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What are the common mistakes of Hotel Managers?

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Question ajoutée par EMAD ElKHBIRY , مديرمشروع , ----------------------hospitality industry
Date de publication: 2016/06/09
Bharat Chetry
par Bharat Chetry , Sales Account Manager , Homengine realtech pvt.ltd

Avoiding the customer feedback.

مها شرف
par مها شرف , معلمة لغة عربية , وزارة التربية السورية

I leave the answer to the experts. .Thanks for the invitation. .

Muhammed Abdesalam
par Muhammed Abdesalam , Tour Leader , Freelance (no specific company just free lance)

thanks for the invitation... leave answers to the specialists

sachith anurendra fernando
par sachith anurendra fernando , manager , first food service llc

  1. Not believing in the staff training, coaching and developing (Human resource is a vital factor in hospitality indus. Through proper training and coaching and feedback they become professionals. Who are always in the floor dealing with guest.
  2. Need to have briefings before and after every shift and need to share the mistakes and strong areas each person saw in the shift to identify our potential and weaknesses 
  3. should visit and do un expected area visits and spot checks 
  4. shoul always talk to guest, get their feed back and share with your team.

mohammed negm
par mohammed negm , مدير مبيعات , مؤسسة أطياف لتجارة المواد الغذائية

 

Thank you for your kind invitation and ..............I leave the answer to the experts

I leave the answer to the experts in this area .

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