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is one channel of communication enough? what is the objective ?
It's important to use a range of channels and mediums for communication in corporate environments. Ideally it should be a proper mix of both informal and formal systems. Informal systems include having chats with colleagues and employees, telephone calls, and day to day interactions where feedback is openly solicited and victories and challenges are reviewed and discussed. Formal systems of communication include memos, emails, regulation handbooks, employment manuals, notice board postings, documentation..etc. Many informal discussions are often punctuated by a formal recording of the proceedings for example, performance reviews, business meetings, conference calls..etc. Written communication serves as a good record for review and follow up at a later point in time.
first of all, it depends on the organization's work/type and what is the possible communication methods or in which will help and develop more resources to serve its objectives and goals ....
and its not just about communication, it’s about how to keep that organization in an adjustable harmony to reach what is required in shortest way without miss-understanding and clear missions.
Dear Fellow Bayt members
I am grateful to all of you for taking time off to answer my question. thank you very much for the inputs
with very best wishes
amrut
the communication in today's society has evolved considerably thanks to the intervention of social networks that have radically evolved how and the quality of communication between individuals and groups. The more flexible organizations have adjusted their modes of communication in the name of these innovations to better exploit the knowledge present in the web and to be more precise for the users of the services. So any business that wants to keep in step with the times and especially in line with its competitors should have activated communication tools also evolved within it, an example is the internal blogs, from which can emerge inaspettatte business knowledge and experience, developed through chat managed by managers interested in the topic in the community as open as possible and not dependent on the limits of the old divisions. Communication with the customer and the customer care above all should be managed through the most important social networks to strengthen the presence and image of operational efficiency and punctuality, in part because modern technology allows us to follow what is being said company the web, in order to improve services and adapt them to the needs of customers through business intelligence tools. The internal knowledge should be distributed with the online wiki, available to everyone across and quick and easy access. The last frontier are the changes of organization and process to adapt the company to the new communication needs in order to fully guarantee the effective engagement of all customers and counterparties, which can now apply for services, products, and the judge publicly 'operated at any time through mobile devices now that everyone possesses.
Organisations use a number of tools to communicate, be it to their customers, to other companies or even internally. Internal communication is carried out through use of e-mail, phone calls, text messages, conference calls, printed memos and electronic or printed newsletters.
In my point of view, communication should be open to all, it should be in multiple ways. For example in supply chain if communication is left only in few hands than failure will be there in all areas. Japanese success in the world is not only supply chain but in a way of proper communication between departments heads as well as their subordinates.
Therefore, in current technological success era, the organizations are using multimedia to its fullest. Now by sitting in office people use video and audio conferences via Skype, IP phones, email, telephones and mobiles etc as way of communicating between head office and branches in different parts of the world.
The objective is quick information providing and decision making. For example today most of the work is done via project and if critical tasks are not done on time and communicated further than the project will face delays and in some circumstances they are stopped.