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Let me start this discussion with this quote “When you talk, you are only repeating what you know; but when you listen you may learn something new.” So be a good listener always.
Some of the major elements are noted below;
1. You must be confident in you and in what you speak.
2. The message to be delivered must be clear, concise and complete.
(In short the speaker should step into the shoes of the listener and be sensitive to their needs and emotions)
