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C. The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needsD. b and cE. all the above
suitable answer is
D. b and c
Option B is from CII Publication 10-2; Option C is from ISO 8402)
The right answer is:
D. b and c
Both Conformance to requirements and satisfy implied needs are the apt answers
B and C, thank you for the invitation.
The most suitable answer is ---- D: b and c
D. b and c
thanks for invite
It is B . Quality is Confirmance to Requirements.