How can you totally remove Malware on your PC?

1. Download Norton Power Eraser.

2. Click Save.

3. Select the location as Desktop, and then click Save.

4. To run Norton Power Eraser, double-click the NPE.exe file.

   If the User Account Control window prompts, click Yes or Continue.

5. Read the license agreement, and click Accept.

6. In the Norton Power Eraser window, click the Scan for Risks icon.

7. By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart. If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart).

8. After the computer is restarted, the scan starts automatically. Follow the on-screen instructions.

   Wait for the scan to complete.

1. Use protection: Enter safe mode.

• Remove CDs and DVDs, and unplug USB drives from your computer. Then shut down.
• When you restart, press the F8 key repeatedly. This should bring up the Advanced Boot Options menu.
• Select Safe Mode with Networking and press Enter. Only the bare minimum programs and services are used in this mode. If any malware is programmed to automatically load when Windows starts, entering safe mode may block the attempt.

2. Back up your files, including documents, photos, and videos. Especially cat videos.

• Do not back up program files, as those are where infections like to hide. You can always download these programs again if files are lost.

3. Download an on-demand malware scanner such as Adwcleaner, combofix, stinger

• Follow set-up instructions and install the program.

4. Disconnect from the Internet. Then run a scan.

5. Restart your computer. After all, everyone deserves a second chance.

6. Confirm the results of your anti-malware scan by running a full scan with another malware detection program.

• Restart again if the program found additional infections.

7. Update your operating system, browser, and applications.

• If there’s an update available on any of your software, go ahead and do it. Some of the most dangerous forms of malware are delivered by “exploits” that take advantage of out-of-date software.

8. Reset all of your passwords.

• Before being deleted, malware could have captured your passwords and forwarded them to hackers. Change each and every password you can think of, and make sure they’re strong.