Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

Your customer has rejected a deliverable and sighted a specific section of the specifications. After reviewing the specifications you agree with the?

 

 clients point of view. Your next step would be 

A.  Call the project team and review the situation 

B.  Review the specifications document and the WBS with the team responsible for that part of the scope

C.  Create a change equest 

D.  Explain to the customer and change the specifications

 

 

 

user-image
Question ajoutée par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date de publication: 2016/06/25
Md Fazlur Rahman
par Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd

Ans "A" and "B" are almost same and procedure is internal to the contractor and his team. So, not a correct answer.

Since the the client has rejected and the contractor has agreed with client's view, "C" is the correct answer.

The client has rejected the deliverable and there is nothing to explain more- so, "D" is not correct.

 

Krishna   KHASANIS  PMP
par Krishna KHASANIS PMP , Project Manager-Electrical , Larsen & Toubro Ltd, P T & D (International)

Immediate action ( in the situation mentioned by you ) is to "Review the specification document and the WBS with the team responsible for that part of the scope " .

Muhammad Ahmed
par Muhammad Ahmed , Quality Assurance Executive (South Region) , K&Ns Foods Pvt.Ltd.

Option B. Review the specifications document and the WBS with the team responsible for that part of the scope to make corrections

 

Muhammad Farooq
par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

 The most suitable answer is option B:  Review the specifications document and the WBS with the team responsible for that part of the scope

Gayasuddin Mohammed
par Gayasuddin Mohammed , Advocate , Practicing Law before High Court at Hyderabad

Option (A) followed by (C) and implement accordingly. Thanks.