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Transactional-It can transform unstructured busines processes into standardised transactions.
Geographical- It can teansform with rapidity & ease across large distances, making business processes independent of locations.
Automation- It can reduce human labour related costs & discrepancies in certain processes.
Informational-It can bring vast volums of detailed information into a business process.
Analytical- It can bring complex analytical methods & techniques into processes.
Sequential- It enables changes in the sequence of tasks, oftemn allowing multiple tasks to be worked on simulraneously.
Knowledge management- It allows the capture & dissemention of knowledge & expertise to improve process.
Tracking-IT allows detailed tracking of status, inputs & outputs.
Reduction of intermediaries