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Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic - qualities that are often endearing or appealing to others.
Through awareness of how you interact with others - and with practice - you can improve your interpersonal skills. Skills You Need aims to help you learn and develop your interpersonal skills by providing an extensive library of quality content. We hope that you find our content useful and rewarding.
· Verbal Communication - What we say and how we say it.
· Non-Verbal Communication - What we communicate without words, body language is an example.
· Listening Skills - How we interpret both the verbal and non-verbal messages sent by others.
· Negotiation - Working with others to find a mutually agreeable outcome.
· Problem Solving - Working with others to identify, define and solve problems.
· Decision Making – Exploring and analyzing options to make sound decisions.
· Assertiveness – Communicating our values, ideas, beliefs, opinions, needs and wants freely.
