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The WoW means:
To me the customer have got more then what they have in their expectations.
And you have taken the initiatives to serve them beyond your what you have been asked for.
the customer service is actually to give the alternative
attention to the customer on good manier and to respond to all his request with profesional away.
when we get the customer satisfection we got the WOW .
(,Sorry question is for me not clear ( WOW
It is very good. Once my sister lost her account to a hacker and they rolled it back no questions asked, with all money and items, everything. On top of that, her english wasn't very good back then and the customer service agent was super calm and understandable on the phone with her.Their support agents are fans of the game and know about it a lot, so you never leave without an answer. Their replies are often in character and it feels like you're talking with someone from the game itself. Often players would say "I wish I had more issues to solve with these guys because they're awesome".
Thank you for the invitation.
can you explain what WoW stands for, so I can give you my answer.
