What are the benefits of a performance management framework?

Thanks for invitation ,,

Yes the benefits of a performance management frameworkare in:

·         Leverage an agile self-service performance solution for business users.

·         Build strong alignment between strategies and operations, creating a smooth path to performance execution.

·         Gain deep insight into performance, and the factors that impact it, with advanced analytical tools.

·         Enhance communication and collaboration by making it fast and easy to publish and share details about strategies, goals, initiatives, and metrics.

·         Balance performance, risk, governance, and compliance

·         Empower business users at all levels to engage in performance management, with minimal IT involvement.

·         Strengthen relationships with your customers, suppliers, and business partners by making them a part of the performance management process.

With Best Regards

Performance management is a process that allows managers and employees to work together to plan, monitor and review the work objectives of an employee and his overall contribution to the organization. This process goes far beyond a simple annual performance: performance management is a continuous process to set goals, assess progress, and provide ongoing support (coaching) and feedback to ensure that employees achieve their objectives, particularly in terms of their career 

Actually performance management is an assessment of employee, performance management driver the behaviors from employee to get a specific outcomes. Many benefits of performance management like increasing volume of sale, its motivate the employee and create the transparency to achieve the goal. 

The benefits of the performance management framework  is the most important target for the call center industry world wide 

1- Customer Satisfaction 

2- company revenue 

‘What gets measured gets done.’

Identifies major or systematic blockages Ensures accountability between residents and the Political administrations of the Municipality Provides early warning signals*. The key issues underpinning the success of Performance Management are: Top management and council have to drive the system Communication must occur at all levels The Value of having the PMS must be understood. The system provides learning opportunities through the coaching and review process Perf