What are the starting actions for new GM to improve company operation ?

1. Diagnosis - what is happening with the operations (deviations from the desired state), and

2. Root cause analysis - to understand why are the deviations happening.

Pionts 1 + 2 give the picture, and indications on first steps.

1- Study the management structure of the company;

2- Study the operation cycle, work mechanism and work flow

3- Study the human structure and interview each high level individual for their duties, goals and performances;

4- compare your findings with the company’s strategic plan and targeting goals;

5- If the company is in a negative performance stage; call for an outside professional assistance and re-evaluate everything and have new strategy, plan, structure…..etc to improve.  If the company is in a positive performance stage, appraise the rolls of employee with incentives and take it from there….. 

The bottom line is evaluation, then re-evaluation .....re-evaluation quarterly, half-ly or yearly...create a good system for yourself to be on the top of your game not just a GM give orders from the back of your office desk....And Good Luck