You have been promoted and on your first day, your highest value player arrive at your casino demanding goods and service, what do you do?

Perfect customer service is the first thing you have to think about with any customer you get. You have to be so wise and have an analytical way of thinking in how can you serve this player and not cost the company too much money. In this scenario, you are in a casino, I don't know if you rooms for your guests to rest when needed. Let us assume that you do! Basically you will offer him a free night so you can keep this good customer, buying your goods and services and don't go somewhere else. You may lose one night, but definitely gain his business life time. 

will do the service. being promoted does not mean that I am no longer serving. 

Thanks much for your invitation. I think I'm not having any experience in the said industry to add any value addition through my answer. Agree with the experts answers. Thanks again. Regards.

A  high value player does in any case what he like to do. So if he demands something I would expect, that his good time is comming to an end. In remembering his past time I would offer hin a glas of campangne to drink with me on my success.

Agree on experts answers, Thanks for your invitation.

Just like Ms. Michaela says, this question isn't clear enough.

Thanx for the invitation

Please clarify what you mean by "demanding goods and service"

Agreed with Ms. Anisa Abdulkader and Mr. Ahmed Taha's submission.

Always sets high expectations not only on the highest valued customers but make sure to give excellent fair services on all of the clients in a good manner.