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Why customer experience started getting momentum now a days?

In our Today's competitive world, industries specially GSM operators are focusing more and more into delivering customers needs and wants vs products and offerings in order to sustain growth

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Question ajoutée par Walid Akkaoui , Chief Marketing Officer , Sabafon Yemen
Date de publication: 2013/09/26
Mohamed Adly  Gouda
par Mohamed Adly Gouda , Customer Service Executive And Translator , BDO Esnad

Because it is one of the most important jobs to gain experience in any business

Increased awareness from different platforms

Emmanuel Wamweta
par Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

Because in this dynamic global business environment; customer relationships is the most important aspect in business. Companies focus on mainly their customers, they ensure customer relationship management (CRM) consistently thus this straregy provides customers with various options & application portals where they can get to now more about companies & their products, customers interact through blogs & user friendly applicatins, exchange ideas & opinions about different products. In the end, this provides a platform for customer experince thus momentum experince

Shoukat Ali Malik
par Shoukat Ali Malik , Specialties Moderator for Bayt.com community program, , Bayt.com (Middle East # 01 Job website)

The customers experience always avialble between the customers to market. 

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