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Is a management discipline concerned with the integration of the processes and its internal or external operations within an organization to maintain and develop agreed services which support and improve the effectiveness of its primary activities.
Professional FM as an interdisciplinary business function has the objective to coordinate demand and supply of facilities and services within public and private organizations. The term “Facility” (pl. facilities) means something that is built, installed or established to serve a purpose,[1] which, in general, is every “Tangible asset that supports an organization.”[2] Examples are real estate property, buildings, technical infrastructure (HVAC), lighting, transportation, IT-services, furniture, and other user-specific equipment and appliances.
The European standard for facilities management defines it as "the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities." The International Organization for Standardization has also published international standards relating to facilities management
