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What are the 4P's And 4C's of marketing mix ?

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Question ajoutée par Abdullah Mohammad Awais , Assistant Procurement And Logistics Manager , CHBIB Trading Company Ltd
Date de publication: 2016/09/27
D S Vik Pahladi
par D S Vik Pahladi , Sales And Marketing Manager , Mauritius Aquarium

The 4Ps are used when referring to a business’s point of view, instead of the customer’s point of view. There is another part to the marketing mix called the 4Cs. Marketers use the 4Cs in the marketing mix to market in a more customer-centric way, rather that looking at how each aspect of marketing is seen by a business. Each C correlates with one of the P’s. The 4Cs are customer solution/value, customer cost, convenience, and communication (Kotler & Armstrong, 2014). The picture below demonstrates a customer-centric view (“YOU” in the middle) and the correlation, or replacement, of each P with a C.

4cs

Usama Zafar
par Usama Zafar , Warehouse Team Leader , Noon.com

Marketing mix 4c’s is one of the business tools that you should take advantage of as an internet marketer. It’s a modern version of the 4Ps (Product, Price, Place, and Promotion).

The 4Cs (Customer/consumer value, Cost, Convenience, and Communication) enables you to think in terms of your customers’ interests more than your own. From being business-oriented, you’ll become customer-centric.

Here are some of the best tactics pros use to enjoy the benefits of the 4C’s in marketing.

 

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