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What do you not have to consider during the warranty period?

You are currently finishing a project under contract to develop and build some machining equipment for a customer. Your organization took over the obligation to solve certain problems if they come up during a contractual warranty period of one year after start of production.

A.  Parts which were marked as-is must be held available for free replacement in case of failure.B.  Incoming problems reported to the team must be handled immediately and with high priority.C.  Some team members must be held available during the warranty period in case that they have to solve problems.D.  At the end of the warranty period, the responsibility for the equipment will beturned over to the customer

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Question ajoutée par DR MD ANWAR HOSSAIN , Moderator , bayt.com
Date de publication: 2016/10/13
Sattar Abdulkarim  Mohamed
par Sattar Abdulkarim Mohamed , Country Sales Director , Ideal Technical Solutions

Thank you for the invitation. Option D is more convenience as the contractual warranty period has to be considered to support the customer for any equipment or Product failure after the warranty time ending the responsibility for the equipment will be turned over to customer but the supplier team has to submit a technical support to the customer to resolve any problem or equipment failure as per the frame agreement of after sales service.

Utilisateur supprimé
par Utilisateur supprimé

Yes, D option more relevent to the question

FYAIZ MUSTAFA
par FYAIZ MUSTAFA , Duty Manager Operations Control , BAYVIEW EDEN

I would go for an option D. Thx for invitation 

MOHAMMAD MAHMOUD HASAN AL-HASHASH
par MOHAMMAD MAHMOUD HASAN AL-HASHASH , مدير صيانه , شركة الاستراتيجي للتجاره

the correct answer is D

 

regards

Ahmed Hejazi
par Ahmed Hejazi , Projects Manager , Jadat Itqan Consulting - JIC

Contract period is the frame for the warranty. What is not necessary to consider during the warranty period is the handover to customer after contract period.

محمد داود محمد محسن
par محمد داود محمد محسن , رئيس قسم مالي / رئيس قسم تدقيق داخلي / رئيس قسم حسابات / رئيس قسم محاسبة تكاليف , امانة عمان الكبرى

Thank you for your invitation. Option D is more comfortable as the contractual warranty period to be considered for customer support for any equipment or product failure after the warranty period ending responsibility for the equipment will be delivered to customers, but the team supplier to provide technical support for customers to solve any problem of failure or equipment in accordance with framework agreement for after-sales and warranty conditions as found in the agreed service contract. 

Utilisateur supprimé
par Utilisateur supprimé

option (A) is the correct answer

Abdul Rehman
par Abdul Rehman , Electrical Engineer , Tamdeed Projects

Thanks for the invitation. My answer is A

mamoun mokhtar
par mamoun mokhtar , general manager , albyan technical foungary

A.  Parts which were marked as-is must be held available for free replacement in case of failure

Krishna   KHASANIS  PMP
par Krishna KHASANIS PMP , Project Manager-Electrical , Larsen & Toubro Ltd, P T & D (International)

Thanks for the invite.

Of course it is option D which talks of considerations after warranty period.

Lokindra Karki
par Lokindra Karki , Assistant Accountant , World Law center

Warranty is help in customer motivation and impressed goods and services

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