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Kenneth Kamau
par Kenneth Kamau , Project Administrator , Regina Caeli Catholic Parish

It depends on what you mean by a living relationship.If it is a sustainable business relationship with your customers that lead to you getting more business from the customer, then yes i believe in it. Building good relationships with your customers is paramount.This is because a happy customer generally gives you more business and referrals thus growing your portfolio.When your customers are not happy,they look elsewhere and you end up having a low retention rate and high attrition of your client base.Sustaining good business relationships is not an option for a Relationship Manager,it is indeed very important.

Husham Yousif Fadl Elmoula Siddig
par Husham Yousif Fadl Elmoula Siddig , Senior Finance & Accounts Manager , Al misbah Private Schools

Seems that I did not understand the the significance intended of the question ... I'm very sorry.

 

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