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Yes, definitely because client servicing is the primary tool of marketing. Clients always prefer the one who serves them better.
sure, Power of word change customer choice.
Yes, I strongly believe word of mouth is an indispensable marketing means in sales promotion. And with strong communication on the assigned products, the scope of customers' could be expanded.
For a short period of time Yes, however in today's world excellent customer service and amazing product will always comes together. As the competition is getting stronger, companies need to make sure that they should exceed customers expectations to be able for them to stay longer in business industry.
May I beg to differ from the earlier respondents. My experience suggests that 'Goodwill Over-rules Price', hence your customer service skills will definitely generate word of mouth.
No, if your products isn't great, customers will not be able to remember it after a while. so word of mouth you say has very less possibility to spread.
At some level yes.....but will not work in the long run
Word of mouth is one of the essential ways of marketing. People feel more confident in pursuing a service or trying a product after hearing from others about their experience with it. I create positive word of mouth by paying particular attention to every transaction and offer the service and advice beyond the customer's expectation and follow up with the customer to make sure that require has been satisfied.
WHAT CUSTOMER NEEDS, HE NEEDS A GOOD SERVICES AS WELL AS HE NEEDS HIS PROBLEMS RESOLUTION WITHIN TAT AND IF WE ARE UNABLE TO DELIVER WHAT HE NEEDS THROUGH OUR SERVICES THAN ITS ALL DEPENDS ON OUR SKILLS HOW WE MAKE SATISFY OUR CUSTOMERS THROUGH THE ANSWERS.
I am a results-driven word of mouth marketing professional thriving in the social era and I believe that any company, big or small, can benefit from social media with the right strategy. Let's connect!
definetly yes , customer always relay on how u build value on your products, as long as that is more interesting and more useful on their part they will get them to it.
