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Should customer service become a certified profession where you must earn a certification before you can do the job?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2016/12/24

Of course it should be, or at least one should have qualifications that makes them adequate for this job. Customer service requires all sorts of communication skills. I think that if you naturally have those skills then you are qualified, and if you are not naturally born with this skill then you should at least have a background or the capability to start learning.

Angelito jr. Mercado
par Angelito jr. Mercado , waiter , s&h chocolate lounge

For me yes,because as per traditional interview certificates are the key foran employer to think where the interviewee arequalified in theirvacancy.

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