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Can you explain any three operations processes?

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Question ajoutée par degraft quartey
Date de publication: 2017/01/07
SyedJawad HassanShah
par SyedJawad HassanShah , Guest Services Agent and Data Entry Clerk (CID) , Hili Rayhaan By Rotana Al Ain

Opera 

Night Auditing

Cashiering

Quality Management System

 

Utilisateur supprimé
par Utilisateur supprimé

1. Hunting for employees and inviting for an interview most succsesfull of them2. Receiving complein calls / emails from customers and finding sollution in 1-2 hrs.3. Prosseding transuctions to supplyers and following up with confirmation.

 

Derek Claassen
par Derek Claassen , Quantity Surveyor , De Beers Consolidated Mines

1. Effective Contract Operations, from commencement to hand-over and final completion

2. Finacial Operational management accross the board.

3. Project Support management, for the project, the staff and Client

Ahmed Kamal
par Ahmed Kamal , Chief Accountant , Plaza Hotel Alexandria

For Front office : 

1- Rooms managment ( c/in - c/out)

2- Guest Service ( highlight VIP Guest - W.up calls - ..

For H.K 

1- Ensure fast connection with other departments in terms of ( VC Rooms - C/out Rooms - mintanance orders .. ) 

For Finance (Examples) 

1-balance and audit all Front Office postings and settlements .

2- verify, monitor and review all hotel reports and night audit reports 

3- report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis

4- Prepare overage/shortage report daily/weekly/monthly .  

 

Madrine Ndagire Hailey
par Madrine Ndagire Hailey , Receptionist , Al Tayer Group

Oracle Hospitality OPERA Cloud Services is an enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency

Kirollos Sobhy Fouad
par Kirollos Sobhy Fouad , Senior Infrastructure Engineer , Abou Ghaly Motors

 

Oracle Hospitality OPERA Cloud Services is an enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency

  • Serve guests anywhere, anytime with mobile-enabled property management services
  • Increase housekeeping efficiency and enhance room maintenance with mobile-enabled staff
  • Improve RevPAR and ADR with enhanced control of rates and room inventory across channels
  • Centralize and secure customer data
  • Simplify your IT infrastructure

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