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Thank You for inviting me to answer - There are no bad companies - Just bad people who work for, own, run the company or hide behind a company name.
Reputation is everything in business - and this revolves what they do, how they do it and how they look after their customers - and this is all about the people. Once your company name is trashed - so is it reputation.
People make the decisions - even if it is "company policy"....
Companies are continue as companies, people can make them bad or good