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What will you do, if there are lot of customers waiting to get service and suddenly you start facing continuous network interruptions?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2017/01/19
Rehmat Ali
par Rehmat Ali , Electrical & Instrumentation FOREMAN , NAKILAT KEPPEL OFFHSORE MARINE

Inform the customer  service delay due to network problem reason ! Do not keep hanging by false promises.

MOHAMMAD RASHID
par MOHAMMAD RASHID , Teller (AM) , HDFC BANK LTD

I will do inform the customer delay in services due to network interruption and also mark a call to IT department about the issue.

Maricon De Jesus
par Maricon De Jesus , Billing Advisor / CSR , Convergys

Apologize to the customers, check the connection find solution for it,inform immediately your supervisor or manager about the issue if its continuously interrupted. there are other ways for sure like manual receipts to avoid long wait while fixing and finding the solution.

 

 

 

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