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will listen to the customer's needs and then will let them know how it will be helpful for their upcoming future, how they can apply it in their work place as well as at home.
builed custmer relationship , study custmer feedback
Some habits that managers can take up to create more customer-focused products are :
1) continuous market research on existing and new technologies.
2) existing user feedback called "NPS-Net Promoter Score" to measure how much our product or brand is being recommended to others
3) add new utility features in the existing product range basis user feedbacks
4) create customer delight by offering low-cost/high benefit features
5) never loose focus on FAB sequence (Feature-Advantage-Benefit)
1) Data based decision making
2) Ship fast, fail fast, learn and evolve
3) Customer focused always
4) Stakeholder empathy
5) Detail orientation
1 - Product Managers should take ownership of thier company products and express clearly thier vision.
2 - Develop a roadmap concerning the products and use simple language to make the audience quickly understand the objectives.
3 - Always look for opportunity to increase the product quality an act as the champion of the company products.
4 - Make the great news known to the company about the products when necessary.
5 - Always make sure you have at least a monthly brainstorming with other stakeholders for a better communication and consistency.
First of all to increase the faith of the service of the product which customer is buying for their use & also by giving proper service to increase the same faith to buy new product of the same company so that it can be helpful to them in their life so that they can recommend to others to purchase the product of the company.
first you have to increase the trust between you and the customer to get a true real feedback,
then you have to study this information you get and work to solve any issues/concern they have.
give adequate service during and after product selling.
keeping the regular customer need more works than bringing a new one .
