CSAT or CSat is a term frequently used in the field of marketing & customer care, what does it?

Question

ALAMGEER HUSSAIN HASHMI · Answer

It is the measure or yard stick  by which you get to know the amount of satisfaction customer has got against the service offered.

Utilisateur supprimé · Answer

it usually refers to customers satisfaction score

Hamza Khiery · Answer

customer satisfaction (CSAT) is a measure of the degree to which a product or service meets the customer's expectations.

Utilisateur supprimé · Answer

Its a customer satisfaction score. Normally used in gauging and monitoring customer care performance.

Very frequently used in almost all industries.

Khaled Anwar · Answer

Thank you for the invitation. I agree with the experts answers.