How do customer engagement and interaction improve your service excellence?

Because their feedback actually help us to improve our strength and improve , avoid  the frequent of my weakness points

All the world now work as customer base and it's already reflect at the business base

Customer engagement & interaction provide an excellent platform for customer feedback & improvement of services. Service providers are in good position to find out, know better, understand more or gain detailed understanding of customers, their needs & buying behaviors. This information is what the service providers analyse & come up with better decision making & further more developments or improvements in their services which ultimately brings about customer delight & loyalty. Thanx for the invitation

it will bring/ win customer's loyalty.  Loyalty brings positive feedback which can help organization/ product to improve.

Thank you for the invitation and the valuable information and useful with my respects to all

Thanks

I agree with the answer which given by my colleague Marwan

Thanks for invitation,

The"feedback" received from the clients, is the pivot element which has to be deeply analyse  and investigate by the organization' s" Quality Services Department" , in order to determine  the exact type of product or service has to be improved to meet the clients expectations.

 

Thank you for invitation. I agree with experts answer & I  am looking forward more experts answer.

I agree with our specialists here...

By their interaction we will know how to serve them well in order to meet their need.

 

It improves on:

 

·        how to exactly serve the customer

 

·        how  to exactly reply to the customers questions and inquiries