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In my opinion, Customer-focus strategies put based on; Market share, market nature, customer nature itself, organization vision, and other factors.
Then, markets are not identical nor customer nature, based on that strategies could not be imitated.
Regards
A customer-focused strategy delivers different services to different customers based on how unique the customers are. While product-centric organizations focus on selling the same products to as many customers as possible, customer-centric organizations focus on selling more products to the same customers. At the core of the customer-centric strategy is not efficiency but growth. The difference between the two strategies is the origin—the product versus the customer. To be precise, customer focus is a strategic choice of each organization and hence it MAY be difficult to imitate. The other reasons may be demographic, geographic, personality traits, consumption patterns & lifestyle of customers, Industry characteristics like resources and their capabilities, organizational size. These might make it tough to imitate the customer focus strategies.
Thanks for invitation,
Agree with the answer of Mr. Fazlur Rahman.
Market share, social culture, political stability/ instability, market nature, customer nature, organization vision and region of work.
thanksbecause the customers are very different so the strategies must be different
Customer focussed strategies needs a detail analysis of the target market, customer's choice, preferences and demand ( external variables) and at the same time to produce goods and services with support from all employees and management (Internal variables).We need to have a balance between internal and external variables and it becomes further challenging when the variables itself are dynamic and changing with time.
Thank you for your invitation. I support colleagues answer & looking forward to new answer.