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How would you define "Good Customer Service"?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2017/02/11
Shukri Ibrahim
par Shukri Ibrahim , Administration Officer , Rezayat Company Ltd

It's good Question!

 

The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.

Manzoor Alam
par Manzoor Alam , Director , 7th Sky Travel & Tourism Services (Pvt.) Limited

Where customers got satisfactorily what they need or seek support when they are in trouble or need solution. 

Emmanuel Wamweta
par Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

If it meets the expected standards of the organisation & the expectations of customers, then it can be defined as good customer service. On the other hand, if it exceeds or surpasses the expectations of customers, then it can be defined as customer delight. Thanx for the invitation

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