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Technology is bringing us tools and solutions that will help make businesses more productive, save them money, make them money, and, perhaps most importantly, positively impact the customer experience. And, this is just the beginning. What used to be something we would only see in the movies is becoming our reality. We are living in the future.
Positive
Yes, it will give the perfect service to each and every customer
Negative
Feelings and Emotions will not be able to share and we are getting impact to more off artificial world.
Yes, technology can improve the customer service.