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Key Management Skills for Creating Great Customer
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To me I separated each word and I m sure if you go through with each you will totally understand and sure can polish yourself in customer service and surely customers can send you kudos or can ask for you when they call for assistance!
Here are the key things that you get a command in yourself and you will see a change! 1- Listening, 2- Nonverbal Communication, 3- Clarity and Concision, 4- Friendliness, 5- Confidence, 6- Empathy, 7- Open-Mindedness, 8- Respect, 9- Feedback and 10- Picking the Right Medium and of course keeping a divine smile always make a difference! You Rock!
