What is the role of HR department in bridging the gap between Employee Needs & Employer Expectations ?

The HR department play a main role in bridging the gab between employee needs and employer expectations by compatibility between the employees' objectives and the the organization goals, identifying the employees' needs that consistent with the organization objectives.

participation in developing the personal objectives that in line with the organizations' objectives.

It is through associate assessment.  In there we can see the associate's capacity and capabilities to know if we are in the right track of our employer's expectations.  By then needed coaching, teaching and training can be planned.

The fact that 90% of the time employer expects high than what the employees can provide.