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Is technicality important in giving customer service?

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Question ajoutée par Audrey San Gabriel , Moderator , Bayt.com
Date de publication: 2017/03/10
Teresita Ramirez
par Teresita Ramirez , Administrative Liaison , Nail studio

yes of course, being honest to clients will gain more trust and will have a customer loyalty

MARY GRACE ALMOROTO
par MARY GRACE ALMOROTO , SALES COORDINATOR (GCC SOUK & RETAIL) , GYMA FOOD INDUSTRIES LLC

YES...AS LONG AS IT CAN HELP IN GIVING THE CUSTOMER THE EXCELLENT CUSTOMER SERVICE.

saleh Abdu
par saleh Abdu , Administrative Officer , Fawaz A Alhokair & Co.

Sure, that is system. It is excelling the language of the customer service. 

Prince Vasudeva
par Prince Vasudeva , Reliance Communication FA

Yes, it should be in customer service.

Suraj Singh Negi
par Suraj Singh Negi , Assistant Manager , Iffco tokio general insurance co ltd

Yes, Your sound knowledge about the product helps in giving customer service/satisfication.

Omkar Nath Trivedi
par Omkar Nath Trivedi , Zonal Business Manager , Meyer Organics

Yes, certainly it helps in taking correct decisions in taking care of customers needs.So it builds confidence if one is technically sound in the respective field.

Mohammed Al Ghamry
par Mohammed Al Ghamry , Sales & Business Development Manager , GSHK Solar

Yes, every information and knowledge, be it technical or not, is significant to deliver an excellent customer service. The more you are well versed about the service you offer the more satisfied the client will be.

Gray Muganyi
par Gray Muganyi , warehouse worker , Delta Beverages Chibuku Super plant

YES.......AS LONG AS IT ADDS TO CUSTOMER SATISFACTION

Mohd  Danish
par Mohd Danish , Cashier , lami medical

Yes technology helps to solve customer's problem in customer service

RAMARSELVAM RAMAKRISHNAN
par RAMARSELVAM RAMAKRISHNAN , ENGINEER FIELD SERVICE DIESEL ENGINES AND GENERATORS , AL ABRA DIESEL MACHINES REP L.L.C

YES IT WILL MAKE THE BEST IMPRESSION AGAINST THE PRODUCTS TO PEOPLE

sahul hameed
par sahul hameed , Material Expeditor , Saudi Aramco oil and gas

i am very softly deal with customers

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